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Patsygund Author

Level 1

5 points

why does my 1st email always go to old mail when selected

Why does my 1st email when selected go into old mail immediately?

iPad Air, iOS 13

Posted on Jan 28, 2020 9:09 AM

Best reply

raina_b22

Community Specialist

Posted on Jan 30, 2020 3:31 PM

Hi Patsygund,

Thanks for coming to Apple Support Communities for help with your Mac Mail. It sounds like an email is going into old mail immediately.

Is it going into the Archive mailbox? Please see: Archive emails in Mail on Mac.

This article may also be of help: Troubleshoot email problems in Mail on Mac.

Let me know more details about the issue if these article's don't help.

Have a great day!

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