You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: nadia_25
nadia_25 Author
User level: Level 1
4 points

i forgot my restriction password

I forgot my restriction password and now i can't reset it. Please help.

iPhone 7, iOS 13

Posted on Jan 28, 2020 5:07 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,573 points

Posted on Jan 28, 2020 5:13 PM

From the article below.


If you can't remember a restrictions passcode that you created on a previous version of iOS, or you forgot your Screen Time passcode, you need to erase your device, then set it up as new to remove the passcode. Restoring your device won't remove your old passcode.


Parental controls


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.



Restore to Factory setting

View in context
1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,573 points

Jan 28, 2020 5:13 PM in response to nadia_25

From the article below.


If you can't remember a restrictions passcode that you created on a previous version of iOS, or you forgot your Screen Time passcode, you need to erase your device, then set it up as new to remove the passcode. Restoring your device won't remove your old passcode.


Parental controls


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.



Restore to Factory setting

Reply

i forgot my restriction password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up