Safari won’t open on Mac
Turned on my Mac this morning and Safari won’t open. I tried going to my applications folder and opening it from there but still it’s not opening. What can I do? Not a power user. :-(
iMac 21.5", macOS 10.14
Turned on my Mac this morning and Safari won’t open. I tried going to my applications folder and opening it from there but still it’s not opening. What can I do? Not a power user. :-(
iMac 21.5", macOS 10.14
Caches problem?
Restart the router.
Startup in Safe Mode. https://support.apple.com/en-us/HT201262
Launch Safari to test.
Restart normally by clicking the “Restart” button at the bottom.
Test Safari now.
Turn off extensions and test.
https://support.apple.com/guide/safari/use-safarihttps://support.apple.com
Adware?
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, select “General and click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac
2. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
Additional steps if necessary.
3. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
4. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
5. Restart your Mac. Relaunch Safari holding the Shift key down.
Caches problem?
Restart the router.
Startup in Safe Mode. https://support.apple.com/en-us/HT201262
Launch Safari to test.
Restart normally by clicking the “Restart” button at the bottom.
Test Safari now.
Turn off extensions and test.
https://support.apple.com/guide/safari/use-safarihttps://support.apple.com
Adware?
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, select “General and click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac
2. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
Additional steps if necessary.
3. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
4. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
5. Restart your Mac. Relaunch Safari holding the Shift key down.
You can also try setting up another admin user account to see if the same problem continues.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
Web site version if required. https://etrecheck.com
Safari won’t open on Mac