I broke my screen and now it’s black. How do I back it up to the cloud so I don’t lose everything?
I am looking for helping backing up my pictures with a black screen.
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I am looking for helping backing up my pictures with a black screen.
If the damage is just the display, they usually can replace just the display without having to re-install iOS and wipe the device. So your data would be intact after the new screen was installed. I just wanted to be clear that Apple will not guarantee that - but a straightforward display replacement usually leaves the data on the device intact.
And I should have asked - do you have it set up for automatic iCloud backups? If so, leave it plugged in for 24hrs so it can do an auto-backup. You can check the time stamp on the latest backup file from your www.icloud.com account
If the damage is just the display, they usually can replace just the display without having to re-install iOS and wipe the device. So your data would be intact after the new screen was installed. I just wanted to be clear that Apple will not guarantee that - but a straightforward display replacement usually leaves the data on the device intact.
And I should have asked - do you have it set up for automatic iCloud backups? If so, leave it plugged in for 24hrs so it can do an auto-backup. You can check the time stamp on the latest backup file from your www.icloud.com account
You cannot back up to iCloud nor iTunes without a working display for input. As is always the case, backups need to be made before something breaks. Now, you’ll have to get the display replaced first. Often that can be done by Apple and your data will be fine. But there are guarantees with any service by Apple about data (their service terms explicitly assume no responsibility for device data) - again, it was up to you to safeguard data before seeking service.
Thank you for your advice. I was not blaming Apple for my data being lost. I am simply looking for a way to try and recover my data since I dropped my phone. I also realize it is my fault for not having my items "backed up". Thank you.
I broke my screen and now it’s black. How do I back it up to the cloud so I don’t lose everything?