Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Got a call claiming to be Apple support and that my iCloud account was compromised?

Got a call claiming to be Apple support and that my iCloud account was compromised? Fact or fiction?

iPhone 8, iOS 13

Posted on Jan 29, 2020 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2020 9:01 AM

Scam. Phishing. Bogus. Fiction.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 29, 2020 9:01 AM in response to Rocky6007

Scam. Phishing. Bogus. Fiction.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Got a call claiming to be Apple support and that my iCloud account was compromised?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.