Message on iWatch - How do I make it go away

Unable To Download. There is a problem with a previous purchase . To review problem, see your purchase history

Apple Watch Series 2, watchOS 4

Posted on Jan 29, 2020 10:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2020 10:19 AM

You need to contact iTunes/Music/App Store Support directly with another Apple device to clear up any purchase issue that you have.

World-wide Apple Support -

https://support.apple.com/en-us/HT204169


Support by phone, email or chat -

https://getsupport.apple.com/


Apple Support by Twitter -

https://twitter.com/AppleSupport


iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Jan 29, 2020 10:19 AM in response to stephenrp

You need to contact iTunes/Music/App Store Support directly with another Apple device to clear up any purchase issue that you have.

World-wide Apple Support -

https://support.apple.com/en-us/HT204169


Support by phone, email or chat -

https://getsupport.apple.com/


Apple Support by Twitter -

https://twitter.com/AppleSupport


iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Message on iWatch - How do I make it go away

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.