Getting 404 error on web links iPhone 11.

Why am I suddenly unable to click links on my iPhone 11 and get accurate forwarding to correct URL addresses? The links are correct, but when I try and access on phone, I get 404 errors. This just started this month.

iPhone 11, iOS 13

Posted on Jan 29, 2020 11:52 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2020 8:28 PM

Hi, lafferty3.


I'm glad you decided to reach out on Apple Support Communities. If I understand correctly, you’re getting an error where you aren’t able to access websites that you were previously able to access on your iPhone 11 running iOS 13.


I would start by making sure the iOS software is updated. Apple released iOS 13.3.1 a few days ago.

Update your iPhone, iPad, or iPod touch


You may need to Clear the History and Cookies from Safari on your iPhone.


Then I would test with different networks. Try on Wi-Fi, your cellular data connection, and another Wi-Fi network, if possible. Does it happen with all network connections? What about all websites? If it’s only happening with select websites, are you able to successfully visit them on different devices?


Hopefully this helps. If not, the answers to my questions will help other Apple Support Communities users assist.


Best Regards.

1 reply
Question marked as Top-ranking reply

Jan 31, 2020 8:28 PM in response to lafferty3

Hi, lafferty3.


I'm glad you decided to reach out on Apple Support Communities. If I understand correctly, you’re getting an error where you aren’t able to access websites that you were previously able to access on your iPhone 11 running iOS 13.


I would start by making sure the iOS software is updated. Apple released iOS 13.3.1 a few days ago.

Update your iPhone, iPad, or iPod touch


You may need to Clear the History and Cookies from Safari on your iPhone.


Then I would test with different networks. Try on Wi-Fi, your cellular data connection, and another Wi-Fi network, if possible. Does it happen with all network connections? What about all websites? If it’s only happening with select websites, are you able to successfully visit them on different devices?


Hopefully this helps. If not, the answers to my questions will help other Apple Support Communities users assist.


Best Regards.

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Getting 404 error on web links iPhone 11.

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