Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

password change issue on iPhone

Why won’t my phone allow me to change my password? I follow the steps but it never pulls up an option for me to change it?

iPhone XR, iOS 13

Posted on Jan 29, 2020 8:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2020 8:13 PM

For Problems With Your Apple ID


  1. Forgot iCloud Password
  2. Forgot Apple ID
  3. iForgot Password - Apple ID
  4. iForgot UserName - Apple ID
  5. Apple ID Password Change
  6. Apple ID Name Change
  7. Apple ID - Apple Support
  8. Manage your Apple ID primary, rescue, alternate, and notification email addresses
  9. About your Apple ID email addresses
  10. Get help with Apple ID
  11. Contact Apple for help with Apple ID account security - Apple Support
  12. What to do after you change your Apple ID email address or password - Apple Support


Reset Security Questions


Contact Apple for help with Apple ID account security

If you forgot the answers to your Apple ID security questions - Apple Support


You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.


Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


1 reply
Question marked as Top-ranking reply

password change issue on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.