iCloud mail not loading

Question

aeres57 Author

Level 1

8 points

iCloud mail not loading

Why can’t I see mail when I log onto iCloud via safari on my iPhone

iPhone 6s

Posted on Jan 30, 2020 12:34 AM

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Answer 1

Rigo_O86

Community Specialist

Feb 1, 2020 4:06 PM in response to aeres57

Hi aeres57,

It sounds like you're trying to use iCloud Mail on your iPhone, and I want to help.

Have you tried to use the Mail app on your iPhone instead?

To enable iCloud Mail for your Apple ID, you go to Settings > [your_name] > iCloud > Mail, and make sure Mail is on.

Here's more info:

Get help using iCloud Mail - Apple Support

Good luck.

Thanks for using the Apple Support Communities.

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Answer 2

aeres57 Author

Level 1

8 points

Feb 2, 2020 6:06 AM in response to Rigo_O86

Thanks for your response but it seems I was attempting the impossible. On an iPhone it’s not possible to log into iCloud and view mail. It’s only possible to see notes and one other function I can remember. To view mail in iCloud a PC or MacBook is needed and not an iOS device.

I already have iCloud mail set up but thanks for your response.

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