Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Whatsapp Crashing and not opening at all

Hi, I have iphone X. I recently updated whatsapp version to 2.20.11 and IOS to 13.3.1.


Whatsapp is crashing after these updated and not opening at all. I have tried force closing the app, shut down and restarting the phone, rebooting the phone as well. I have deleted Facebook app as well as I read somewhere that it could also lead to whatsapp crashing. Still the app is not opening.

I cant delete ( & reinstall) the app as I am not sure if I have the back up of chat history and don't want to loose it. What if I offload (& reinstall) the app. Will I be able to retain the chat history and how?


Please let me know if there is any solution to repair the app. Thanks.



iPhone X

Posted on Jan 30, 2020 1:26 AM

Reply
Question marked as Best reply

Posted on Jan 30, 2020 1:33 AM

WhatsApp is not an Apple product. Contact the app developer here --> App Support

Similar questions

2 replies

Whatsapp Crashing and not opening at all

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.