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Level 1

4 points

Payment about itunes

Hi, how can i turn off payment about itunes? Because i’ m not using them, but they keep taking money from me. And i can’t find where i can do it

iPhone 11, iOS 13

Posted on Jan 30, 2020 3:46 AM

Top-ranking reply

Level 10

472,125 points

Posted on Jan 30, 2020 8:11 AM

If the charges are for iCloud storage, cancel by downgrading to the free 5GB plan. See: Downgrade your iCloud storage - Apple Support

If that doesn't help, see the following instructions. They include information on contacting Apple Support if necessary:

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