Outgoing communication from Mac through iPhone impossible

Question

Level 1

44 points

I have a weird bug:

When someone calls me on my iPhone, I can take the call on my Mac or iPad and discuss: I can hear my interlocutor, I can speak.
When I call from my iPad or Mac, the communication is established, through my iPhone, I hear my interlocutor but he does not hear me.

Given the first point, there is no micro defect, no wifi bug, or unauthorized terminal nor configuration.

Everything therefore happens as if there was a bug in the relay of communication by the iPhone, for outgoing voice streams.

I have an iPhone 7 up to date with iOS (13.3.1). The iPad and Mac (27 "2019) are also up to date. (10.15.3)

Wifi calls are activated. I have AirPods.

iPhone 7, iOS 13

Posted on Jan 30, 2020 3:15 AM

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Answer 1

Level 1

44 points

As explained above, this can't be a microphone problem, since there are multiple case where it's working.

It is a software bug. However I don't know who is responsible, Apple on the iPhone, my ISP on the wifi box, my cell operator.

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Answer 2

Level 1

44 points

Bravo. Airpods don't do anything but the bug is when I switch Wifi calling on.

(I was sure I had tested that, but It seems I missed something)

The bug is reproductible, I switch on, everything ok, I switch off, it goes out. On the iMac and on the iPad

Now I have to find who is responsible, Apple or my operator (Orange - France).

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Answer 3

Level 9

50,854 points

Try turning off WiFi Calling on the phone. Does that help? Disconnect the AirPods. Does that help?

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Answer 4

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