Usim chip inside iphone11

I just opened the sealed box of iphone11 and found an at&t usim chip inside.

Is it possible for a new one?

I am really offended with this situation as it means this could be an used one.

I sent two emails about this with the online receipts but nobody has replied so far.

I want an explanation about this.

I

iPhone 11

Posted on Jan 30, 2020 7:28 AM

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Posted on Jan 30, 2020 10:05 AM

Did you ask for an unlocked phone when you made your purchase? But to respond to your original inquiry, you did not get a used phone, no need to be offended. You purchased an AT&T phone, as indicated by your receipt. If you do not want an AT&T phone, then you need to return it, unless it has been more than 14 days since you made your purchase.

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Jan 30, 2020 10:05 AM in response to cha42

Did you ask for an unlocked phone when you made your purchase? But to respond to your original inquiry, you did not get a used phone, no need to be offended. You purchased an AT&T phone, as indicated by your receipt. If you do not want an AT&T phone, then you need to return it, unless it has been more than 14 days since you made your purchase.

Jan 30, 2020 9:59 AM in response to cha42

If the receipt says AT&T, then you bought an AT&T phone...


Have you tried putting the SIM from your cellular carrier in the phone and activating it?

If you get an invalid SIM message when you do, then the phone is locked to AT&T. Only AT&T can unlock it.


If it's been less than 14 days since you bought it, you can return it for a refund.

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Usim chip inside iphone11

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