Apple CarPlay Black Screen - Toyota

I have a 2020 Toyota Corolla and have taken my car in several times now because I am getting a black screen in my CarPlay frequently. They tell me the radio is updated and they cannot duplicate the issue so I'm at a loss. I have no issues viewing my cars screen, it ONLY happens in the CarPlay screen. When my CarPlay screen goes black I can go into my regular car screen menu and that area isn't affected. The issue is only only in CarPlay screen. I either have to restart my radio by holding the power button or remove the apple charging wire to reset the CarPlay display. Can this be fixed with a setting or is this a CarPlay bug that needs to be fixed? Hope I made enough since explaining this.

iPhone 11 Pro Max, iOS 13

Posted on Jan 30, 2020 11:45 AM

Reply

Similar questions

1 reply

Feb 2, 2020 10:03 AM in response to A_Wooten

Hello A_Wooten and welcome to Apple Support Communities.


I see you are having an issue with CarPlay showing a black screen. 


Check out the troubleshooting steps in this article. There are specific ones for connecting with Bluetooth and connecting with USB. Be sure to work through the entire list.:


How to connect your iPhone, iPad, or iPod touch to your car - Apple Support


Finally, make sure you are running the most current iOS version (13.3.1 at the time of this post).


Update your iPhone, iPad, or iPod touch - Apple Support


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple CarPlay Black Screen - Toyota

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.