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How long does it take to get my screen and battery replaced with an appointment

How long will it take the Apple store to replace my cracked screen and battery with appointment


Hello, lately my iPhone 7 has been having poor battery life and I decided to schedule myself an appointment to get it fixed. Shortly after I scheduled that appointment, I dropped my iPhone and I cracked my screen so I set an appointment up for that. Now I am wondering how many days it will take for them to perform both repairs


Thanks

Posted on Jan 30, 2020 11:45 AM

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Posted on Jan 31, 2020 12:28 PM

Apple_Products_Fan wrote:
My battery life is at 87% but the battery life is poor and I have tried everything so I’m just going to have it replaced


I'm not quite sure they'll do it. Apple has a standard for whether or not a battery is "depleted" and it's under that magic 80%. But if they do it that will obviously be at the fee price and not under AppleCare.

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Question marked as Top-ranking reply

Jan 31, 2020 12:28 PM in response to Apple_Products_Fan

Apple_Products_Fan wrote:
My battery life is at 87% but the battery life is poor and I have tried everything so I’m just going to have it replaced


I'm not quite sure they'll do it. Apple has a standard for whether or not a battery is "depleted" and it's under that magic 80%. But if they do it that will obviously be at the fee price and not under AppleCare.

Jan 31, 2020 11:17 AM in response to Apple_Products_Fan

They should be able to do it together. Also - if anyone brings in an iPhone with a cracked screen for a battery replacement, I've been told that they simply won't do it without the customer agreeing to pay for a screen assembly.


It might take a tiny bit longer since they would need to disconnect the touchscreen connector and reconnect it to the replacement part. Also - a new touchscreen has a new, preinstalled home button, and they would definitely need to place it on their rig (the "Horizon Machine"). I heard that any kind of service where the screen is replaced gets this treatment, but some claim that a battery service alone doesn't get it. At the very least they're going to place a new adhesive seal.


However, there are no guarantees about how long this would take. The work itself to disassemble, remove, install, and reassemble might be about 15-30 minutes. But then there's the placing on the rig to test it out plus get the home button talking to the CPU/security ICs. I think that takes about 10-15 minutes. And who knows how long depending on whether or not they have the parts in stock as well as available technicians and work backlog. It can be done and ready same day, but a lot of people with late appointments find that it's not ready for pickup until the next day.


There are other possibilities, including receiving a complete service replacement for the cost of the requested repair service(s). That's the fastest way that they "service" a device and still the only way that iPads are "repaired" by Apple. They'll send it to a place to get it repaired/refurbished where it will likely become someone else's service replacement. Definitely make sure to back it up before bringing it in. Even when they do an actual service and return the same device, the terms of repair service say that they could wipe it for various reasons.

Jan 31, 2020 11:58 AM in response to Apple_Products_Fan

Apple_Products_Fan wrote:
I plan to already have the screen done and I have AppleCare. Do I have to pay the whole screen price or just the AppleCare Deductible?


AppleCare+? Then you would need to pay for the screen damage deductible whatever it is in your country. Not sure about the battery. I'm hearing mixed messages on whether or not Apple still requires that a battery be under 80% battery health for replacement like they required before the worldwide battery promotion. If it's under 80% then it should be a free replacement under AppleCare or AppleCare+.

How long does it take to get my screen and battery replaced with an appointment

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