Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone Calls

I keep getting phone calls telling me that my iCloud has been compromised. I need to know if these calls are valid. I don’t use the cloud

thanks

Susan Buhlmann

iPad Air 2, iOS 13

Posted on Jan 30, 2020 1:08 PM

Reply
Question marked as Best reply

Posted on Jan 30, 2020 1:10 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Best reply

Jan 30, 2020 1:10 PM in response to Bull85

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Phone Calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.