You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I want to reply to an email and include its thread conversation. This is checked in 'view'. I can see the conversations. But when I select reply, only the single latest email is selected. The conversation thread is not included.
MacBook Pro 13", macOS 10.13
Thank you for responding.
No, I don't think the other side can view the thread. It's a support line for an app and they asked me to reply to the thread because that way they have the case history. It seems that every time I reply, the reply doesn't carry the thread. When I open the incoming email, the full conversation appears on the right. But when I select reply, only the latest received email is selected with a blue border.
Thank you for responding.
No, I don't think the other side can view the thread. It's a support line for an app and they asked me to reply to the thread because that way they have the case history. It seems that every time I reply, the reply doesn't carry the thread. When I open the incoming email, the full conversation appears on the right. But when I select reply, only the latest received email is selected with a blue border.
Hmmmm, in Mail>Prefs>Composing, is Increase Quote level checked?,as well as include all the original text?
I think you're stuck with what is in what is in the email you\re replying to, but can't the other end view Conversations?
Any outcome?
Mac mail conversation thread.
