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Level 1

8 points

Apple Pay in store issue

Hi, I’m having an issue with Apple Pay when I’m trying to use it in store on my iPhone 7 Plus. I follow all the correct procedures as in I either double press home button when locked and keep my thumb on Touch ID or enter wallet and try from in there. When I move my phone next to card machine in stores that I know accept Apple Pay, literally nothing happens. No move closer instruction it just sits there and does nothing or says nothing.

iPhone 7 Plus

Posted on Jan 31, 2020 8:18 AM

Best reply

askbarnabas

Level 10

103,555 points

Posted on Jan 31, 2020 9:30 AM

Hi, you need to make an appointment with your nearest Apple Store Genius Bar for an evaluation. We cannot troubleshoot NFC issues here.

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Apple Pay in store issue

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