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Apple Pay in store issue

Hi, I’m having an issue with Apple Pay when I’m trying to use it in store on my iPhone 7 Plus. I follow all the correct procedures as in I either double press home button when locked and keep my thumb on Touch ID or enter wallet and try from in there. When I move my phone next to card machine in stores that I know accept Apple Pay, literally nothing happens. No move closer instruction it just sits there and does nothing or says nothing.

iPhone 7 Plus

Posted on Jan 31, 2020 8:18 AM

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Question marked as Apple recommended

Hi, you need to make an appointment with your nearest Apple Store Genius Bar for an evaluation. We cannot troubleshoot NFC issues here.

Posted on Jan 31, 2020 9:30 AM

1 reply

Apple Pay in store issue

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