Обновить платежную информацию

My question is why I see it in Russian, my UI in English? And why I still need to do something? Initially situation was that I do not have enough money for next payment. But now passed a month, I payed several times for apple’s services. How I can dismiss that? I do not have any changes in my payment info. Looks like a bug!

iPhone SE, iOS 13

Posted on Jan 31, 2020 4:29 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2020 2:34 PM

Hello, pcix.


Thank you for using Apple Support Communities.


From what I've gathered in your post is that you're still getting a message about your payment information. I'd like to help. It's possible that the payment can't be used or needs to be updated. Check out these two articles:


If your payment method is declined in the App Store or iTunes Store


Change, add, or remove Apple ID payment methods


Be sure that all information matches the Financial institution. You may also have to reach out to them for help as well if they blocked iTunes purchases.


What region is your iTunes & App Store is set to? Change your Apple ID country or region


If it's set to Russian this may explain why it came up in that language.


Let me know if this helps.


Cheers!

2 replies
Question marked as Top-ranking reply

Feb 3, 2020 2:34 PM in response to pcix

Hello, pcix.


Thank you for using Apple Support Communities.


From what I've gathered in your post is that you're still getting a message about your payment information. I'd like to help. It's possible that the payment can't be used or needs to be updated. Check out these two articles:


If your payment method is declined in the App Store or iTunes Store


Change, add, or remove Apple ID payment methods


Be sure that all information matches the Financial institution. You may also have to reach out to them for help as well if they blocked iTunes purchases.


What region is your iTunes & App Store is set to? Change your Apple ID country or region


If it's set to Russian this may explain why it came up in that language.


Let me know if this helps.


Cheers!

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Обновить платежную информацию

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