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System Preference problem with ICloud password.

My late 2011 MacBook Pro running El Capitan will not accept my ICloud password and I've changed it multiple times already. It will let me sign in here and at ICloud.com, but not in the System Preferences for the computer.

MacBook Pro 13", OS X 10.11

Posted on Jan 31, 2020 5:27 PM

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3 replies

Jan 31, 2020 6:31 PM in response to Sierraflowr

What happens when you try? Error message(s)?


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com



Jan 31, 2020 10:19 PM in response to Eric Root

It started when I wanted to re-add an email to Imail. That led to ICloud asking to put my password in, which it wouldn't accept. It finally did but now its just spinning. Last time I had to force quit and restart. I will do what you said and see what happens. But even if it does work, how does that solve my problem? I really don't care about adding that email account. Just want ICloud to work right through System Preference.

System Preference problem with ICloud password.

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