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Money taken out of account

Hi I am 12 years old and £6.99 has come out of my bank from apple and I haven’t bought anything please help


Posted on Feb 1, 2020 5:07 AM

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Question marked as Best reply

Posted on Feb 1, 2020 5:09 AM

You said " £6.99 has come out of my bank" probably you meant your parent's account.


Queer Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement


If you have an issue with an app on App Store --> Request a refund for an App Store or  iTunes Store purchase 


Beware of --> Phishing & Other Suspicious Emails 


Know how to --> Identify legitimate emails from the App Store or iTunes Store 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

1 reply
Question marked as Best reply

Feb 1, 2020 5:09 AM in response to Neo_manser24

You said " £6.99 has come out of my bank" probably you meant your parent's account.


Queer Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement


If you have an issue with an app on App Store --> Request a refund for an App Store or  iTunes Store purchase 


Beware of --> Phishing & Other Suspicious Emails 


Know how to --> Identify legitimate emails from the App Store or iTunes Store 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

Money taken out of account

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