Hacked email

• Apple does not include document, or PDF files to download.
• Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
• Apple would not have such horrible spelling or grammar. 
• Apple would not send a message to “Undisclosed Recipients”. 

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately. https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

Opening a document is not an issue. Such scam messages rely on the user accessing the scam website to dispute the order. They would then have access to any information you provided. If you have not accessed their site, you should be fine.