Can't do anything on my iphone 7+ now.

So one of my friends thought it would be a good idea to download some sketchy configuration profile off the internet and now the configuration profile doesnt show up anywhere,and i cant sign out from cloud or sign in, but i can sign in on browser,how do i reset my iphone so i dont have this sketchy stuff on my phone i cant acsess anything,it doesnt let me reset without apple id password but i changed it 20 times and still doesnt work.

iPhone 7 Plus, iOS 13

Posted on Feb 1, 2020 11:31 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2020 11:43 AM

See this, Restore your iPhone, iPad, or iPod to factory settings - Apple Support You will probably need to use Recovery Mode, see this, to get that instruction. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


You may also need to try DFU mode. Google that for instructions.

10 replies
Question marked as Top-ranking reply

Feb 1, 2020 11:43 AM in response to Karakolev

See this, Restore your iPhone, iPad, or iPod to factory settings - Apple Support You will probably need to use Recovery Mode, see this, to get that instruction. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


You may also need to try DFU mode. Google that for instructions.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't do anything on my iphone 7+ now.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.