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sloomba Author

Level 1

4 points

Restore "incorrect" password

I am trying to restore my back up on my new iphone with the correct password, but my itunes keeps saying that the password is incorrect. Please help!!

Posted on Feb 1, 2020 7:12 PM

Best reply

javaliga

Level 10

119,427 points

Posted on Feb 1, 2020 7:20 PM

See the "If you can’t remember the password for your encrypted backup" section in:

About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

I know that is not much help, but that is the way it is. If you think you know the iTunes backup password, keep trying with different variations (capitalization, etc.). You get an unlimited number of tries.

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Restore "incorrect" password

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