Level 1

9 points

No eSIM in my iPhone 11 pro max

So I got an iPhone 11 pro max and apparently it was made for china market as there was Chinese papers including with it, when I wanted to setup my eSIM service I got shocked that there wasn't an eSIM option at all, so I searched about it and I found that iPhones made for china mainland, unfortunately, don't support eSIM.

So is there any way I can activate this service in my iPhone? I'm not living in china and my country support eSIM and I really wanna use it.

Please tell me there's a way to activate it.

Thanks.

iPhone 11 Pro Max, iOS 13

Posted on Feb 2, 2020 4:02 AM

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5 replies

Level 10

264,256 points

Feb 2, 2020 4:20 AM in response to S1RiK

You are correct, that model doesn’t have an eSIM, as it is for the HongKong market. You will need a nano SIM from your cellular provider.

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Level 10

264,256 points

Feb 2, 2020 4:06 AM in response to S1RiK

What is the model number at: Settings - General - About - Model = ???

If you need to activate the phone, you will need a SIM from your chosen cellular provider.

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Level 1

9 points

Feb 2, 2020 4:11 AM in response to stedman1

MWF42ZA/A

This is it.

I do have everything ready but I can't do anything as there's no eSIM settings in the phone!

So what should I do?

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Level 1

9 points

Feb 2, 2020 5:25 AM in response to stedman1

So there's no way at all to activate it?

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Level 10

224,262 points

Feb 2, 2020 5:30 AM in response to S1RiK

You can't activate something that does not exist.

That phone can take 2 physical nano-SIMs.

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No eSIM in my iPhone 11 pro max

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