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activation lock problems

bought a iPod touch and cannot reach owner for the activation lock how do I get it off without them

iPod Touch (4th Gen)

Posted on Feb 2, 2020 9:01 AM

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Posted on Feb 2, 2020 12:01 PM

Hello,


The iPod touch is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since it sounds like you are unable to contact the previous owner and since you are not the original owner of this iPod touch then there is nothing you, or Apple, can do to unlock this iPod touch. Your only option is to recycle the iPod touch.


Activation Lock

Apple Trade In - Apple

1 reply
Question marked as Best reply

Feb 2, 2020 12:01 PM in response to Essianjosh

Hello,


The iPod touch is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since it sounds like you are unable to contact the previous owner and since you are not the original owner of this iPod touch then there is nothing you, or Apple, can do to unlock this iPod touch. Your only option is to recycle the iPod touch.


Activation Lock

Apple Trade In - Apple

activation lock problems

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