Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Essianjosh Author

Level 1

4 points

activation lock problems

bought a iPod touch and cannot reach owner for the activation lock how do I get it off without them

iPod Touch (4th Gen)

Posted on Feb 2, 2020 9:01 AM

Top-ranking reply

QuickPost

Level 10

103,371 points

Posted on Feb 2, 2020 12:01 PM

Hello,

The iPod touch is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since it sounds like you are unable to contact the previous owner and since you are not the original owner of this iPod touch then there is nothing you, or Apple, can do to unlock this iPod touch. Your only option is to recycle the iPod touch.

Activation Lock

Apple Trade In - Apple

View in context

activation lock problems

Similar questions