activating and iphone 7
My brother is trying to set up an iphone 7 but it keep saying “ unable to activate “ and has a shutdown button but when i hit shut down it doesn’t do anything
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Press and hold the volume up and the lock button, and force a shutdown.
Restart your iPhone - Apple Support
You’ll then want to try a factory reset.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If this is a used iPhone, there are a lot of stolen and lost devices for sale, and the theft-deterrent mechanisms can make that purchase an expensive mistake. Put differently, you might want to let the seller know you’re having issues with the iPhone now.
The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community