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don't have apple id or password for iphone

I updated my dads iPhone but now that the down load is done its asking for password and my dad doesn't know it. doesn't know his apple id as well



Posted on Feb 3, 2020 11:57 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2020 12:04 PM

Here is how to reset the passcode to the iPhone that you use to unlock it to the home screen-->>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Here is how to reset the Apple ID / password with the use of security questions-->>If you forgot your Apple ID password - Apple Support

You stated the you do not know that iPhones Apple ID at all. This will be an issue. You will not be able to activate that iPhone without this information. If you reach a point where you cannot reset/recover the Apple ID then you will need to take your dad, the iPhone and the Proof of Purchase of the iPhone to an Apple Store and have them activate the iPhone.


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 3, 2020 12:04 PM in response to Help-Now

Here is how to reset the passcode to the iPhone that you use to unlock it to the home screen-->>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Here is how to reset the Apple ID / password with the use of security questions-->>If you forgot your Apple ID password - Apple Support

You stated the you do not know that iPhones Apple ID at all. This will be an issue. You will not be able to activate that iPhone without this information. If you reach a point where you cannot reset/recover the Apple ID then you will need to take your dad, the iPhone and the Proof of Purchase of the iPhone to an Apple Store and have them activate the iPhone.


Axel F.

don't have apple id or password for iphone

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