My 2013 MacBook Pro just stopped working will not turn on - nothing. Thought it might be the battery, took it to the Apple store they said it wasn't the battery they think the logic board is bad. I need data off that computer, so I purchased a SATA SSD enclosure to transfer that data to my new computer but I can't get that to work either. I plugged the enclosure into the new computer but it can't find the SSD ? Any idea how I can get the data off the old computer?
Is the Finder configured to show mounted volumes on the Desktop or in the sidebar?
If the drive did not mount, then launch Disk Utility. Select your drive/volume in the left pane and click "Mount" or "Unlock". macOS does not always mount external drives automatically especially ones which are using Filevault.
If you launch the Apple System Profiler and check under USB devices, do you see the enclosure listed or the drive? Launch the Apple System Profiler by Option-clicking on the Apple menu and selecting the first option.
Double-check all the connections and reseat everything.
If this doesn't work, then several things are possible:
You can check these things by trying to connect the drive to yet another computer. Even a Windows PC can work as all you need to know is whether the physical drive is being seen. If you try it from Windows, then you need to launch Disk Management (don't partition or format or you will lose everything) since Windows File Explorer won't see the drive.
Is the Finder configured to show mounted volumes on the Desktop or in the sidebar?
If the drive did not mount, then launch Disk Utility. Select your drive/volume in the left pane and click "Mount" or "Unlock". macOS does not always mount external drives automatically especially ones which are using Filevault.
If you launch the Apple System Profiler and check under USB devices, do you see the enclosure listed or the drive? Launch the Apple System Profiler by Option-clicking on the Apple menu and selecting the first option.
Double-check all the connections and reseat everything.
If this doesn't work, then several things are possible:
You can check these things by trying to connect the drive to yet another computer. Even a Windows PC can work as all you need to know is whether the physical drive is being seen. If you try it from Windows, then you need to launch Disk Management (don't partition or format or you will lose everything) since Windows File Explorer won't see the drive.
I started thinking about it, and nobody asked what the enclosure was. There are generic SSD enclosures that might accommodate the same form factor that Apple uses, but as far as I know only OWC and Transcend have ones that work with Apple’s earlier SSDs.
sitkakitty wrote:
Ok so I looked under the USB tree and I see two USB 3.1 ports but it isn't showing any data but there is a light on the SSD enclosure . I don't think the SSD is making a good connection in the enclosure. The brand is ShineStar and according to what I read it was suppose to work.
https://discussions.apple.com/content/attachment/5f978b9b-590a-4dde-b349-abdc45991dcc
https://discussions.apple.com/content/attachment/45c56370-a730-41bb-85ca-d0bfce385432
Not what's going on. An enclosure that's connected but without a good connection to the drive should at least show up as a USB device in the USB tree. Still - I never heard of those SSDs being that universal. If I were going to get an enclosure I would have chosen the one from OWC or maybe Transcend (only comes as part of an SSD upgrade kit). These are supposed to be proprietary SSDs
Read up on this:
https://beetstech.com/blog/apple-proprietary-ssd-ultimate-guide-to-specs-and-upgrades
y_p_w wrote:
An enclosure that's connected but without a good connection to the drive should at least show up as a USB device in the USB tree.
I've never heard of that enclosure (ShineStar) so I have no idea of the quality, but I suspect the enclosure it at fault. As you mentioned OWC products are good choices and I also like Plugable and StarTech.
Still - I never heard of those SSDs being that universal. If I were going to get an enclosure I would have chosen the one from OWC or maybe Transcend (only comes as part of an SSD upgrade kit). These are supposed to be proprietary SSDs
Read up on this:
https://beetstech.com/blog/apple-proprietary-ssd-ultimate-guide-to-specs-and-upgrades
The OP is using a SATA enclosure as stated in the first post.
HWTech wrote:
y_p_w wrote:
An enclosure that's connected but without a good connection to the drive should at least show up as a USB device in the USB tree.
I've never heard of that enclosure (ShineStar) so I have no idea of the quality, but I suspect the enclosure it at fault. As you mentioned OWC products are good choices and I also like Plugable and StarTech.
Still - I never heard of those SSDs being that universal. If I were going to get an enclosure I would have chosen the one from OWC or maybe Transcend (only comes as part of an SSD upgrade kit). These are supposed to be proprietary SSDs
Read up on this:
https://beetstech.com/blog/apple-proprietary-ssd-ultimate-guide-to-specs-and-upgrades
The OP is using a SATA enclosure as stated in the first post.
The OP said it was a 2013 MBP, so I kind of assumed that SATA was a mistake.
The only enclosures I could find with the "ShineStar" name were for card form-factor SSDs like this one:
https://www.amazon.com/SHINESTAR-Enclosure-MacBook-Retina-Adapter/dp/B07K9BYKPJ
It's really weird too, as most of the stuff sold under the ShineStar name seems to be grilling equipment. Seems like the same company since it's the same logo.
Look in System Report under the USB tree to see if it's even seeing the device. Are you seeing any lights on your enclosure?
Nobody here can help with this, as it’s dependent on what hardware failed and why, and on whether all parts of the new configuration are working, and on whether the SSD itself has failed.
Target Disk Mode might be another path to try, if you have compatible cabling.
But it’s quite possible that the SSD is what failed.
Check with a local Apple repair provider?
macjack wrote:
Since no Mac can run any OS that pre-dates then it shipped with, then that may be the reason it didn't see the disk in an enclosure when you tried.
That’ll preclude booting an older-than-the-minimum macOS version, but it wouldn’t prevent a Catalina system from mounting an APFS or HFS+ disk. (Among other uses, that’s how Migration Assistant can retrieve the user’s files and apps for the migration.)
Maybe too obvious a question, but what's the new computer? Is it a Mac? That's the first thing would come to mind for me. Also - what operating systems on the old and new computers?
Thank you, I don't think I can use the Target Disk Mode because I can't get the old computer to turn on or boot up. I might have to go back to Apple and see if they can figure out exactly what is wrong.
macjack wrote:
Since no Mac can run any OS that pre-dates then it shipped with, then that may be the reason it didn't see the disk in an enclosure when you tried.
That shouldn't prevent a drive mounting on an OS that generally recognizes the file system. The data itself are just files.
OK, I tried this but I still don't think it is finding the SSD. When I go to disk utility this is what I see ( see photo) and I don't see an Apple System Profiler (or at least I am not looking in the right place.
Ok so I looked under the USB tree and I see two USB 3.1 ports but it isn't showing any data but there is a light on the SSD enclosure . I don't think the SSD is making a good connection in the enclosure. The brand is ShineStar and according to what I read it was suppose to work.
The new computer is a MacBook Pro and the operating system on the new one is MacOS Catalina, as for the old one, not sure what ever the latest upgrade I did. I kept it up to date on everything.
Since no Mac can run any OS that pre-dates then it shipped with, then that may be the reason it didn't see the disk in an enclosure when you tried.
dead computer - need the data
