2 Replies Latest reply: Jul 20, 2010 7:15 AM by 88Macman88
88Macman88 Level 1 Level 1
Since I updated to iOS 4 and now 4.01 I have not been able to open the messaging app on my iphone 3gs. In order to text I have to go to my contacts, select a contact and select "text message." Doing this pulls up a text window in which I can text the contact I selected. I can then select "inbox" to access my text inbox and message another contact or reply to message. How can I fix my "Messages" app so I don't have to work around it not opening? Thanks for any help.

Iphone 3gs, iOS 4, 4.01
  • DaVBMan Level 6 Level 6
    What have you tried so far in the troubleshooting guide?
    Turn off and on?
    Hard reset/reboot?
    Restore from backup?
    Restore as new?

    As those are what we are going to recommend here with the final option of making appointment at Apple Store.
  • 88Macman88 Level 1 Level 1
    I've turned the phone off and on, hard restarted, restored from backup, reset all settings. I have not yet restored as new & would like to avoid that if possible. This morning, the problem has become worse because I can no longer access my messages in any round about way. I just get a blank inbox screen that crashes and returns to home after 20 15-20 seconds.