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Level 1

4 points

My iPhone X Face ID isn’t working

My iPhone X Face ID isn’t working. I’ve even reset my settings and it won’t rescan my face for setup.

I keep getting “move iPhone lower” or “move iPhone higher” with no scan.

Help?

iPhone X

Posted on Feb 3, 2020 2:30 PM

Top-ranking reply

Level 10

194,214 points

Posted on Feb 3, 2020 2:53 PM

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