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Find my Mac message - "No location found Online"

I have followed all of the instructions above to turn on Find My Mac. My Mac is running the current OS and the iphone is also up to date. The Mac shows up with the message "No location found Online" on the Find My app on the iPhone, why?

iMac 27" 5K, macOS 10.15

Posted on Feb 3, 2020 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2020 7:37 AM

The Mac has been logged into the same Apple ID as the iPhone during all testing of this feature. What I discovered is the Mac must have the Wi-Fi turned on in order to establish a location.


Test 1: A couple days ago it couldn't be found use the iPhone Find My or logging into the iCloud app. Then I turned on the Mac Wi-Fi, even though I already had internet connection with Ethernet. The location suddenly appeared on the map. Then I turned the Wi-Fi off, Ethernet is still connected to the internet. And the location got stale and never refreshed afterwards.


Test 2: Today the Mac location couldn't be found while the Mac Wi-Fi is off. While I was logged on to iCloud, with the Mac, I turned the Wi-Fi on, and suddenly the location updated.


This series of positive and negative testing proves that the Wi-Fi on my Mac must be turned on in order to establish a location for iCloud Find My Mac and Find My mobile app. Very bad design.


I am running macOS Catalina Version 10.15.2.


This doesn't make any sense because I use an Ethernet connection for the Mac and I don't want to use the Wi-Fi. I think Apple iOS has a bug, the Find My Mac iCloud app must work with an Ethernet connection alone and should not depend on Wi-fi to establish the location. The Find My mobile should also find the Mac while the Mac is connected to the internet using Ethernet. What if the Mac were stolen and they used an Ethernet connection only? Then the Find My Mac is useless. Please fix it.

Bruce

5 replies
Question marked as Top-ranking reply

Feb 7, 2020 7:37 AM in response to Axel Foley

The Mac has been logged into the same Apple ID as the iPhone during all testing of this feature. What I discovered is the Mac must have the Wi-Fi turned on in order to establish a location.


Test 1: A couple days ago it couldn't be found use the iPhone Find My or logging into the iCloud app. Then I turned on the Mac Wi-Fi, even though I already had internet connection with Ethernet. The location suddenly appeared on the map. Then I turned the Wi-Fi off, Ethernet is still connected to the internet. And the location got stale and never refreshed afterwards.


Test 2: Today the Mac location couldn't be found while the Mac Wi-Fi is off. While I was logged on to iCloud, with the Mac, I turned the Wi-Fi on, and suddenly the location updated.


This series of positive and negative testing proves that the Wi-Fi on my Mac must be turned on in order to establish a location for iCloud Find My Mac and Find My mobile app. Very bad design.


I am running macOS Catalina Version 10.15.2.


This doesn't make any sense because I use an Ethernet connection for the Mac and I don't want to use the Wi-Fi. I think Apple iOS has a bug, the Find My Mac iCloud app must work with an Ethernet connection alone and should not depend on Wi-fi to establish the location. The Find My mobile should also find the Mac while the Mac is connected to the internet using Ethernet. What if the Mac were stolen and they used an Ethernet connection only? Then the Find My Mac is useless. Please fix it.

Bruce

Feb 4, 2020 3:22 PM in response to Brewski57

Just wanted to confirm that your Mac is logged into the same Apple ID as your iPhone. If that is true then please read the following-

If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons: It's powered off, the battery has run out, or more than 24 hours passed since the last location was sent to Apple (if Send Last Location is turned on).

Try again and make sure that your Mac is logged into the Apple ID and it is connected to the internet. Thanks.


Axel F.

Find my Mac message - "No location found Online"

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