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i cant sign in to my itunes because i cant remember my security answers

its been years that i have used it


Posted on Feb 4, 2020 12:22 AM

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Posted on Feb 4, 2020 2:26 AM

See if you can reset them : If you forgot the answers to your Apple ID security questions


If you can’t reset them yourself you could try contacting Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)


But Support might not be able to reset them for you, from Security and your Apple ID : ‘Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.

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Question marked as Best reply

Feb 4, 2020 2:26 AM in response to carmelita24

See if you can reset them : If you forgot the answers to your Apple ID security questions


If you can’t reset them yourself you could try contacting Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)


But Support might not be able to reset them for you, from Security and your Apple ID : ‘Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.

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