You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

microsoft outlook not working

Why I cant send or receive emails? every thing was perfect 2 days ago

MacBook Pro 13", macOS 10.15

Posted on Feb 4, 2020 3:58 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2020 5:05 AM

Is the Mail app working?


2 replies

Feb 6, 2020 5:37 AM in response to inbar33

running Catalina 10.15.3 and Outlook 16.16.18 (200112) on an iMac (Retina 5K, 27-inch, 2017) over ethernet with MS Exchange account.

I get an error requiring entering my password EVERY TIME it starts. Mail app works fine

Entering the password doesn't fix it.

Logging out and back in does not fix it.

Rebooting doesn't fix it.

I found that quitting Outlook, going to network preferences and making my ethernet Inactive/Apply....making Ethernet Active/Apply.... Restarting Outlook. Fixes the problem.


microsoft outlook not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.