ipod passcode forgot

daughter forgot passcode on ipod touch, trying to get into it

Posted on Feb 4, 2020 5:09 PM

Reply

Top-ranking reply

Level 10

103,437 points

Posted on Feb 4, 2020 5:26 PM

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

103,437 points

Feb 4, 2020 5:26 PM in response to libby_randall

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipod passcode forgot

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up