Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Alexabarb Author

Level 1

5 points

Face recognition

face recognition stopped recognizing my face, when trying to reset my face recognition, iPhone is saying that my face isn’t in view and keeps asking me to reposition my phone.

iPhone XS Max, iOS 13

Posted on Feb 4, 2020 7:51 PM

Reply

Best reply

Community+ 2024

Level 10

411,356 points

Posted on Feb 4, 2020 11:06 PM

Try this --> If Face ID isn't working on your iPhone or iPad Pro - Apple ...

View in context

Similar questions

1 reply

Best reply

Community+ 2024

Level 10

411,356 points

Feb 4, 2020 11:06 PM in response to Alexabarb

Try this --> If Face ID isn't working on your iPhone or iPad Pro - Apple ...

Reply

Face recognition

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up