Astar350 Author

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Painful..My Iphone X displays message that this iPhone cannot set up Face ID, what is the problem with this

For some reason my Face ID on my iPhone X doesn't work anymore. I shut my phone off to try to reset it and when I power the phone back on I get the following message "Unable to activate Face ID on this phone. What is the problem and how do I reactivate the Face ID on this phone.

Thank you

Posted on Feb 4, 2020 8:50 PM

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Posted on Feb 5, 2020 12:05 AM

Please try some of the troubleshooting steps listed in this article-->>If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Good Luck.

Axel F.

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Top-ranking reply

Level 10

150,708 points

Feb 5, 2020 12:05 AM in response to Astar350

Please try some of the troubleshooting steps listed in this article-->>If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Good Luck.

Axel F.

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Painful..My Iphone X displays message that this iPhone cannot set up Face ID, what is the problem with this

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