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shokoofeF Author

Level 1

4 points

iMessage

I can’t activate iMessage and FaceTime in my iPhone and when I go to the settings and try to activate them an error shows up saying that it cannot connect to server. Would you please help me fix it?

iPhone 7, iOS 13

Posted on Feb 4, 2020 9:30 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,928 points

Posted on Feb 4, 2020 9:37 PM

Turn off and restart iMessage and FaceTime

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on. (Watch the GIF below)

Still not activated after a day?

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
Make sure that your device has the latest version of iOS.
If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
Contact Apple Support.

If you get an error when trying to activate iMessage or FaceTime ...

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iMessage

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