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umar290 Author

Level 1

4 points

My iPad is not charging

I can,t charge my device

Because when I plug in charging cable in charging port a message appears

This accessory may not be supported

iPad, iOS 10

Posted on Feb 5, 2020 3:08 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,716 points

Posted on Feb 5, 2020 3:26 AM

Are you using a genuine Apple charger and cable - or something else?

This message generally appears if a non-Apple accessory, or unsupported peripheral device, is connected to the iPad/iPhone.

If you are using a genuine charger and cable, try a forced-restart of your device - as this often resolves unexpected issues.

https://support.apple.com/en-gb/guide/ipad/ipad63d30b5a/ipados

If still unsuccessful, substitute your charger and cable for known good kit - one item at a time and then together - in an attempt to eliminate individual components.

I hope you find this to be helpful is resolving your issue.

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My iPad is not charging

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