Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unauthorized purchases

Is there a way to be refunded for in-app purchases made by a child?

Posted on Feb 5, 2020 10:14 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2020 10:20 AM

If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.


(178588)

3 replies

Feb 11, 2020 12:44 AM in response to Trax01

I've always thought this is why Apple for many years has required the Apple ID password to be inputted at least every 15 minutes. You can of course set it to be required for every purchase. So you might want to change it to that setting. You probably have it set to the "every 15 minutes" setting. Or the child in question knows your password.


Anyway, it is fair to say Apple has been aware of this problem for a long time.


Apps like Angry Birds used to get purchased by the little ones frequently.

Unauthorized purchases

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.