Hello... I keep having certain documents on my Mac Air running OS X El Capitan saying that I need to "update pages" in order to view the document. This only happens with some of the documents, but not all. My pages is up to date and so is the computer.
Any suggestions for why this is happening and how I can remedy it would be excellent.
Thank You.
MacBook Air 13", OS X 10.11
Your Pages is up to date for your version of OS X, which by your profile appears to El Capitan. An up to date Pages on El Capitan would be Pages v5.6.2. If you are still using Pages v5.5.3 or earlier on El Capitan, and received a Pages v8.1 or later document, you would not be able to open it because Pages v5.6 or later is required. If your MacBookAir is a mid-2011 model, then it is too old to open Pages v8.1 or later documents.
Hi Niels,
Has this document ever been saved to iCloud or opened in Pages for iCloud or on an iPhone or iPad?
Any of these actions could have updated the file format to a format that is not compatible with Pages 5.
Regards,
Barry
Same question as Barry. Where was the file saved too? If you also happen to have Pages '09 installed, it cannot open any Pages v5 or later documents, because those document formats are incompatible with the older Pages.
I think that I am following and will check the versions. However, here is a question... the document that I am not able to open is a document that we created? It is not something that was sent to us. Does that make you think anything different?
Thank You
This may be it. We use the cloud. Great, something to try.
Thanks
Certain documents "require pages update" when I am fully up to date
