Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Virus

I picked up a virus on my ipad in Safari and I can’t delete the app and replace it. How can I get this virus off my pad

iPad, iOS 13

Posted on Feb 5, 2020 12:25 PM

Reply
Question marked as Best reply

Posted on Feb 5, 2020 12:27 PM

Hello,


iPad is incapable of contracting a virus or any other type of malware. The only way a 3rd party could install an application on your iPad would be if you installed their configuration profile.


You can check if your iPad has any configuration profiles installed:


Settings > General > Profiles


If you do not see a Profiles pane then your iPad does not have any configuration profiles installed.

2 replies
Question marked as Best reply

Feb 5, 2020 12:27 PM in response to Willieshort

Hello,


iPad is incapable of contracting a virus or any other type of malware. The only way a 3rd party could install an application on your iPad would be if you installed their configuration profile.


You can check if your iPad has any configuration profiles installed:


Settings > General > Profiles


If you do not see a Profiles pane then your iPad does not have any configuration profiles installed.

Virus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.