Bright spot on the display iPad Pro 10.5

I recently started having a problem with my new iPad Pro 10.5. A bright spot on the display. I was hoping I’d maybe find an answer here and possibly someone knows what it is. I use my iPad for art so it posed a problem for me. Apple is going to replace it, but I guess I was just hoping that someone had an idea what it might be, in case it happens to my replacement. ( which apparently is a common issue )


I hope someone else replies



[Edited by Moderator]

iPad Pro, iOS 13

Posted on Feb 5, 2020 9:23 PM

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Question marked as Top-ranking reply

Posted on Feb 6, 2020 3:26 AM

The commonality of this particular complaint, in context of bright spots appearing on the screen, appears to be with the iPad Pro 10.5. This is not to say that the problem of itself is common, merely that the complaint appears to be common to the Pro 10.5 models.


In front of me is one such example - that does exhibit this issue, clearly visible upon a contiguous bright background (such as this community page). Next to it is an identical iPad model (but a younger device) that as yet does not exhibit noticeable bright patches.


Of complaints that have appeared within this community forum, the issue seems to focus upon bright patches (of varying intensity between affected devices) typically occurring in a region 1-2” above the Home button (as viewed with the iPad in the “Portrait” orientation - with the Home button at the bottom of the screen).


In context of physical construction, the iPad Pro 10.5 differed from other iPad models in that its main logic board runs along the central spine of the device - flanked by two equal sized Li-Ion batteries (a physical layout now inherited by the iPad Air 3). By contrast, most (if not all) preceding iPad models have their main logic board positioned along the right-hand side of the iPad, with a much larger battery/batteries occupying the majority of the remaining chassis.


The bright patches appearing on the iPad Pro 10.5 screen, where apparent, directly correlate to an area of the underlying logic board that incorporates the electrical connectors for the display - and the touchscreen controller.


Anecdotal comments (from reports appearing within this Support Community) suggest that when “inspected” by technicians, displays exhibiting this phenomena are generally considered to be fault-free - until such time as an inspection relates to a possible trade-in, at which point an affected screen has reportedly been described as having been damaged or defective, significantly reducing or eliminating any residual trade-in value.


The potential issue and its cause have never been publicly acknowledged by Apple.


I hope this is in some way helpful to you - if only in confirming what is known about this issue.

4 replies
Question marked as Top-ranking reply

Feb 6, 2020 3:26 AM in response to LeahMay74

The commonality of this particular complaint, in context of bright spots appearing on the screen, appears to be with the iPad Pro 10.5. This is not to say that the problem of itself is common, merely that the complaint appears to be common to the Pro 10.5 models.


In front of me is one such example - that does exhibit this issue, clearly visible upon a contiguous bright background (such as this community page). Next to it is an identical iPad model (but a younger device) that as yet does not exhibit noticeable bright patches.


Of complaints that have appeared within this community forum, the issue seems to focus upon bright patches (of varying intensity between affected devices) typically occurring in a region 1-2” above the Home button (as viewed with the iPad in the “Portrait” orientation - with the Home button at the bottom of the screen).


In context of physical construction, the iPad Pro 10.5 differed from other iPad models in that its main logic board runs along the central spine of the device - flanked by two equal sized Li-Ion batteries (a physical layout now inherited by the iPad Air 3). By contrast, most (if not all) preceding iPad models have their main logic board positioned along the right-hand side of the iPad, with a much larger battery/batteries occupying the majority of the remaining chassis.


The bright patches appearing on the iPad Pro 10.5 screen, where apparent, directly correlate to an area of the underlying logic board that incorporates the electrical connectors for the display - and the touchscreen controller.


Anecdotal comments (from reports appearing within this Support Community) suggest that when “inspected” by technicians, displays exhibiting this phenomena are generally considered to be fault-free - until such time as an inspection relates to a possible trade-in, at which point an affected screen has reportedly been described as having been damaged or defective, significantly reducing or eliminating any residual trade-in value.


The potential issue and its cause have never been publicly acknowledged by Apple.


I hope this is in some way helpful to you - if only in confirming what is known about this issue.

Feb 6, 2020 12:58 AM in response to LeahMay74

You cannot ask people to just come here and answer your question about whether your particular Apple product issue is happening to other Apple product users and asking them to post here about a similar issue, to tallying up some sort of Apple product using consensus poll numbers.

This is considered polling users and polling other users here about any type Apple product issues and encoragung them to post is not allowed in these Apple supplied user to user product technical support communities per the Community User Terms of Use Agreement we all agree to and abide by when signing up and using these Apple user to user technical support communities.


So, you cannot ask other users to post here to post if they have the same Apple product issues as you.

These are NOT what these user to user technical support communities are for.

We are all just volunteer users here and our job here is to help our fellow users with any Apple product issues they maybe having.

Not to ask users to come here a create a tally of all users having a certain problem/s with specific Apple products.


That stated.

Your iPad screen issue is not a common problem.

My family owns 7 iPads of different years and models and none have exhibited this display bright spot issue.

I suppose this can happen, but I have never experienced this in all of the years of purchasing iPads.


This can happen to any mobile touch screen device from any mobile device manufacturer. Not just Apple.


This is probably a manufacturing defect and chances are low that you will get another, replacement iPad that is goung to exhibit this exact same issue, again.


This is why I encourage all Apple product purchasers to always purchase extended AppleCare+ for their expensive Apple products to guard against and defects in manufacturing or any malfunctions or protections against user damage.



Best of Luck on the replacement iPad Pro!


Feb 6, 2020 1:07 AM in response to MichelPM

Well thank you and my intention was to not rally up a poll. Just a apple customer trying to reach out for support but being as this is the first time here and feeling very unwelcome I guess I will look elsewhere when I have device issues. This is the most negative support team I’ve ever run across to be honest like not so polite at all. But I appreciate the last bit you said. At least you addressed my issue a little bit.. uhm thanks I think 🤔

Feb 6, 2020 1:25 AM in response to LeahMay74

I just explained what is and what is not allowed here.

You can post here any time and as freely as you like, but your post questions/queries are only limited to asking fof help abkut technical questions about any specific Apple products.

You, also, cannot sign up here to just generally rant and complain about Apple products here, either.

These user to user Apple product technical support communities are supplied and moderated by actual Apple staff 24/7.

This is Apple's sandbox, so we all here must play/participate here and abide by their rules of conduct.

One page of Rules and Terms of Use here for your review. Tap on the link below.


Apple Support Communities Use Agreement - Apple Community


This is not a social media community this is a largely Apple product user to user product technical troubleshooting support community.


So, as long as you abide by the above rules and terms of use, you can continue to use these Apple product user to user technical support communities as much as you need.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bright spot on the display iPad Pro 10.5

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