External drives not accessible

Since upgrade to Catalina, I can't access data in external drives using Digital Photo Professional (Canon) software when in my main user account. I can access drives from a second user account. Have reinstalled DPP4. In the main user account, the drives are visible - just won't open. Any ideas what is wrong?

iMac Line (2012 and Later)

Posted on Feb 5, 2020 10:03 PM

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2 replies

Feb 6, 2020 1:07 AM in response to richardfrommandurah

Give that application “Full Disk Access” in System Preferences->Security & Privacy->Privacy.

Feb 6, 2020 2:04 AM in response to Luis Sequeira1

Thanks Luis. That has fixed it.

Strange that it would work fine for some users but not on the main user account.

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External drives not accessible

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