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Apple ID locked

Why and what should I do when phone message states Apple ID locked?

Posted on Feb 6, 2020 5:43 AM

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4 replies

Feb 6, 2020 9:46 AM in response to Mw5gk

If it was a message from a telephone call, it is a scam. Apple won't call you unless you called them and requested a call back.


If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support


Choose your country or region - Official Apple Support


Feb 6, 2020 10:44 AM in response to Eric Root

Will they send you an email telling you that you have to change your password or be locked out? Just got an email earlier today and it seems slightly sketchy.


First photo shows why I’m a bit sketched about this email and the next is the email opened. I don’t mind resetting my password, but I don’t want to expose myself neither by clicking a faulty link.

Apple ID locked

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