MacBook Pro (16-inch, 2019) and Dell U2713HM monitor resolution issue

Is there a screen resolution fix for MacBook Pro (16-inch, 2019) and Dell U2713HM monitor?

Posted on Feb 6, 2020 7:46 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2020 8:13 AM

Maximum resolution available on the Dell U2713HM monitor

The prime, or optimal, display mode for the Dell U2713HM monitor is listed as 2560 x 1440 at 60Hz. This maximum resolution is only available using either the DisplayPort or DVI dual-link inputs.

The following list shows the available inputs on the Dell U2713HM monitor and the maximum resolution for each:

      1. DisplayPort: 2560 x 1440 at 60Hz
      2. Dual-link DVI: 2560 x 1440 at 60Hz
      3. VGA: 2048 x 1152 at 60Hz
      4. HDMI: 1920 x 1080 at 60Hz

from:

https://www.dell.com/support/article/hr/en/hrdhs1/sln295247/maximum-resolution-available-on-the-dell-u2713hm-monitor?lang=en


punchline: Use DisplayPort



7 replies
Question marked as Top-ranking reply

Feb 11, 2020 8:13 AM in response to alienistas

Maximum resolution available on the Dell U2713HM monitor

The prime, or optimal, display mode for the Dell U2713HM monitor is listed as 2560 x 1440 at 60Hz. This maximum resolution is only available using either the DisplayPort or DVI dual-link inputs.

The following list shows the available inputs on the Dell U2713HM monitor and the maximum resolution for each:

      1. DisplayPort: 2560 x 1440 at 60Hz
      2. Dual-link DVI: 2560 x 1440 at 60Hz
      3. VGA: 2048 x 1152 at 60Hz
      4. HDMI: 1920 x 1080 at 60Hz

from:

https://www.dell.com/support/article/hr/en/hrdhs1/sln295247/maximum-resolution-available-on-the-dell-u2713hm-monitor?lang=en


punchline: Use DisplayPort



Feb 9, 2020 8:04 AM in response to alienistas

Hey alienistas,


Thank you for posting in the Apple Support Communities. I see no one has responded to your post yet. To assist the community in replying, you might consider providing more information about what you’re experiencing. Including the following details in your post may be helpful:

 

What’s happening? If you receive an error message, what does it say?

What device is this happening with? Which software version?

Are you able to reproduce the issue? What actions do you take to reproduce it?

 

The more information you provide, the better chance the community will be able to offer some additional guidance.

 

Have a great day!

Feb 11, 2020 2:06 AM in response to alienistas

Here is some more information about my current setup and what is really happening:


What I'm doing

I'm connecting a MacBook Pro (16-inch, 2019) to Dell U2713HM Ultrasharp monitor using an HDMI to USB-C cable

Software: macOS Catalina

Version: 10.15.3


The Result

I see a very fuzzy Dell screen where fonts and lines look very blurry! The MacBook screen is perfect as expected.


System Preferences

When I go to system preferences > Display > Resolution > Scaled (selected) I only see these options:

1600 x 900

1080p

1080i

720p


I do not see the full native resolution of 2560 x 1440


What I've tried

I've tried holding the 'Option' key while selecting the 'Scaled' radio button which gives me a lot more resolution options but nothing close to 2560 x 1440


If anyone has solved this issue or has some suggestions please advise.


Thanks!

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MacBook Pro (16-inch, 2019) and Dell U2713HM monitor resolution issue

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