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iPhone 11 Pro Max - Proximity Sensor after lock and unlock

When I unlock phone and call somebody screen goes black normally but won't turn on so I can press end call. But if I DON'T LOCK the phone and call people again everything works great, like no delay, no problems with proximity sensor.

But.. when I lock phone, unlock again and call, same problem. Proximity Sensor does not work or delay is like 3-5 sec.

Yes, I have full screen protector but proximity sensor works great if I don't lock the phone before calling somebody.


Any advice? Software iOS 13.3.1 problem?

iPhone 11 Pro Max, iOS 13

Posted on Feb 7, 2020 6:47 AM

Reply
Question marked as Best answer

Solved. Screen protector was making a problem. Installed another one a bit "up", maybe 1mm above normal "placement" for screen protectors and now everything is working fine.

Posted on Feb 24, 2020 7:09 AM

3 replies

Feb 7, 2020 7:03 AM in response to Lawrence Finch

Yes, it goes black normally when I put phone close to my ear. (forget to describe that) But when I move from my ear and want to end the call it stays black.

But, If I make next 10 calls without locking the phone before any call everything works perfect, without any delay or staying black after moving phone from ear.


iPhone 11 Pro Max - Proximity Sensor after lock and unlock

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