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How to log someone out of iCloud on my iPhone without their password. I was trying to factory reset my iPhone on my daughters old computer and it put my ex boyfriends information on my phone and I can’t get him to give me password or remove my phone from his stuff I am afraid he is staking me again
Sorry, a receipt from offerup will not carry any weight with Apple. It’s just another used device. They need to see that you were the original owner, the person who bought it new at retail from Apple or an Apple authorized seller.
There is no way for Apple to verify that any used device was legally and willingly let go by the device’s original owner, so they won’t help you.
At this point, only your ex could release that device from iCloud activation lock.
Sorry, a receipt from offerup will not carry any weight with Apple. It’s just another used device. They need to see that you were the original owner, the person who bought it new at retail from Apple or an Apple authorized seller.
There is no way for Apple to verify that any used device was legally and willingly let go by the device’s original owner, so they won’t help you.
At this point, only your ex could release that device from iCloud activation lock.
It is not possible to put his information without the password.
Apple ID - Official Apple Support
Change your Apple ID password - Apple Support
https://appleid.apple.com/#!&page=faq
For obvious reasons, you cannot log out of iCloud on the device without the password. If he cannot or will not give you his password, your stuck. Unless you have your original retail sales receipt for that iPhone from Apple or an Apple authorized seller. If you do, take it and the iPhone to an Apple store and ask for help there.
They were unable to help me I do have proof of where I got the the it’s from OfferUp and I do have a 5 year protection order again this guy so I am wondering if that can help me because I have three kids and no phone now
How to log someone out of iCloud on my iPhone without their password
