I've suddenly experienced this issue: when new mail arrives, I get the usual red button notification with the number of new emails. But after reading those emails, the red button containing a number remains.
I’ve done a hard reset several times, but the issue persists. Does anyone else have this problem, and if so, any idea how to resolve it?
thanks all!
iPad Air 3 Wi-Fi
Thanks for replying so quickly. As it happens, I DO have a second email, but it's contents are usually forwarded to my primary address, so i don't think to go directly to it. I now see that it does seem to be the cause of this issue. After reading your post, I went right to the second email address and found two messages that had not been forwarded. , Mystery solved. Thank you!
Thanks for replying so quickly. As it happens, I DO have a second email, but it's contents are usually forwarded to my primary address, so i don't think to go directly to it. I now see that it does seem to be the cause of this issue. After reading your post, I went right to the second email address and found two messages that had not been forwarded. , Mystery solved. Thank you!
Is it possible you do have a second emailadres?
in the app mail, check if you can see all incoming mails
You’re welcome
Red notification button on mail icon on iPad air won't disappear after reading mail
